Are you warm, welcoming, and passionate about helping others? We’re looking for friendly and professional individuals to join our front-line team as a Receptionist.
As the first point of contact for patient, clients and visitors to our Community Services Team, our Netley receptionists play a vital role in creating a positive and comforting experience for everyone who comes through our doors. You’ll be part of a supportive team, helping to deliver essential reception and administrative services while maintaining the cheerful and compassionate atmosphere that makes our Hospice so special.
Main responsibilities and suggested activities
Provide a warm and professional welcome to all visitors, patients, families, and staff.
Handle incoming calls with empathy and efficiency, directing queries appropriately.
Support day-to-day administrative tasks to ensure smooth running of reception services.
Maintain a neat and tidy reception area
Provide a smooth handover between shifts
Maintain confidentiality and uphold the values of the Hospice at all times.
Skills / attributes and/or qualification(s) required
Excellent customer service and communication skills.
A friendly, approachable, and professional manner.
Ability to work well in a team and use initiative.
Basic computer skills and admin experience (desirable but not essential).
A commitment to maintaining confidentiality and respect for all individuals.
