Please note that visiting is restricted to two visitors per patient at one time, from a maximum of six people nominated by the patient.

Please make your visit are after 11am, where possible, to allow nursing staff time with the patients as they wake up and take breakfast.

All visitors will have their temperature checked, and be issued with a fluid resistant facemask.

Anyone experiencing Covid-19 symptoms should stay at home.

Thank you for your understanding.

 

Our response to Covid-19

Last updated 31st May 2021

As we respond to the changing progression of the pandemic, our services, fundraising activities, and retail activities all continue to make adjustments to ensure we are able to offer the best possible care to our patients and their families.

  1. Visiting to our Inpatient Unit is restricted to two people at any one time, from a maximum of six people chosen by the patient. Family and friends should coordinate before coming to the Hospice as we cannot accommodate those visitors waiting their turn.
  2. Please note that people visiting the Hospice will be asked screening questions and have their temperature checked on arrival. You will also be provided with a fluid-resistant surgical mask rather than your own face-covering.
  3. We will collect basic contact details for all visitors to support Test and Protect contact tracing. The Privacy Notice regarding this data collection can be downloaded from the bottom of this page.
  4. Visitors are asked to avoid visiting before 11am and not to gather in communal areas.
  5. Our Day Therapy Unit has been exploring new ways to engage with patients online and looking at how use of new technology can support their transition from an Inverness-based Day Service to a Highland-wide Rehabilitation and Wellbeing Team. The team are now undertaking home visits following risk assessment, offering group work via Zoom, and lending IT equipment to enable inclusion. We are also hosting some outpatient visits to the Hospice. You can read more here.
  6. Our bereavement services for adult and children continue to provide therapeutic support and counselling via Zoom or telephone and are opening up the opportunity for face-to-face support sessions.
  7. To supplement the support provided through the Covid-19 ECHO cohorts we have assembled some resources to help health and social care workers caring for patients with Covid-19 and supporting their families. You can find this here.
  8. We are aware that there are many people who are dealing with the challenges of caring for family members at home. We have put together information that we hope will support you to continue providing care. This advice will be useful for supporting people with or without COVID-19.
  9. Our shops and warehouse have all reopened. We are occassionally overwhelemd with donations so you can find updates regards accepting stock on our Highland Hospice Shops Facebook page.
  10. Fundraising events involving bringing people together have still not returned. We have introduced a number of virtual events to replace our normal calendar.
  11. Revised dates for fundraising events are available here or on our Facebook page.

As for so many other charities, Highland businesses, and individuals, the Covid-19 pandemic will have a considerable impact on our income. If you feel able to support us at this troubling time you can make a donation online here.

We will keep our service users and supporters fully updated on our Facebook page and on this page.

Thank you for your support and patience as we work hard to manage this situation which will be challenging for all of us.

Covid-19 Resources

Information for Health and Social Care Workers - Information to supplement the support provided through the Covid-19 ECHO cohorts

Caring for Someone at End-of-Life at Home - In these uncertain times, Highland Hospice is aware that there are many people who are dealing with the challenges of caring for family members at home. We have put together information that we hope will support you to continue providing care. This advice will be useful for supporting people with or without COVID-19.

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