Information for Health and Social Care Workers
To supplement the support provided through the Covid-19 ECHO cohorts we have assembled some resources to help health and social care workers caring for patients with Covid-19 and supporting their families.
Conversation Guides
Our staff have compiled two guides to support you as you engage with Covid-19 patients and their relatives:
A Guide to Difficult Conversations
A suggested template for planning and conducting anticipatory planning type conversations with patients or their relatives, with phrases to use or adapt for your situation
A Guide to High Emotion Conversations
An approach to conducting clinical or care conversations in the context of an upset or angry patient or relative responding to a difficult situation for them
Useful Information on Third Party Websites
Talking with people and families about planning care, death and dying
Please support your Highland Hospice
Registered Office: Highland Hospice, Ness House, 1 Bishops Road, Inverness IV3 5SB.
Telephone: 01463 243132. Email: generalenquiries@highlandhospice.org.uk
Highland Hospice is a registered Scottish charity, no. SC011227 and a company limited by guarantee, no. SC093464
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