Information for Health and Social Care Workers
To supplement the support provided through the Covid-19 ECHO cohorts we have assembled some resources to help health and social care workers caring for patients with Covid-19 and supporting their families.
Our staff have compiled two guides to support you as you engage with Covid-19 patients and their relatives:
A Guide to Difficult Conversations
A suggested template for planning and conducting anticipatory planning type conversations with patients or their relatives, with phrases to use or adapt for your situation
A Guide to High Emotion Conversations
An approach to conducting clinical or care conversations in the context of an upset or angry patient or relative responding to a difficult situation for them