Ambition 2030

Ambition 2030 is about making sure that everyone in the Highlands faced with death, dying or bereavement has access to the best palliative and end-of-life care. The right care, in the right place, at the right time.

During the development of Ambition 2030 we engaged with our staff and other stakeholders and recorded their thoughts and ideas. As a result, Ambition 2030 is presented in both aural and written formats. 

You can listen to our aural presentation of Ambition 2030 here.

You can download our Ambition 2030 document here.

Working with our staff and other stakeholders we have identified five priorities for Highland Hospice to focus on as we work towards Ambition 2030. Using the voices of our staff we have created 2-3 minute sound files to provide a flavour of each priority. You can hear these by clicking on each section heading below.

Leadership

We will take on the role of leading change in palliative and end-of-life care in the Highlands. Through the End of Life Care Together partnership we will help our dedicated health and care colleagues in our communities and organisations to work better together and feel part of a well-supported team. And we will encourage and support collaborative leadership at all levels in the Hospice, bringing out the best in our people and teams.

Community

We will work with and within our communities, helping to identify local needs and foster local solutions to support people at the end-of-life, their families and carers across the Highlands.

Knowledge

We will share and seek knowledge. We will grow our education, training and mentoring programmes supporting those providing care at the end of life. By evaluating services and sharing this data, we will identify what’s working and what’s not, allowing us to tailor the best solutions. And we will work with GP’s and others to gather and digitally share people’s care needs and preferences to help them receive the care they want, where and when they need it.

Communication

We will seek to ensure that everyone who needs to understand what the Hospice and our partners can offer and how to access it does so. We will facilitate discussion between partners on the subjects that matter to our population. And we will encourage the Highland population to support our income generation activities.

Financial Sustainability

We will work to be secure in our finances so that we are here for the long term. We will always seek to deliver quality and value, meeting the needs of our population within the resources that are available. And we will innovate our fundraising and commercial activities, diversifying our income portfolio to reduce risk and generate more funding.

For those we serve:

• Facilitating patient choice and independence is key to delivering good care
• Providing sanctuary, respect and dignity is at the heart of our philosophy of care
• Supporting family members and carers is integral to our model of care both during illness and after death

We will achieve this through our:

• Commitment - We will strive to deliver the best for those we serve and the organisation
• Compassion - We will be considerate of one another and we will support each other to achieve the organisation’s objectives
• Team working - We will work together and in partnership with others to achieve the best outcomes
• Transparency - We will demonstrate openness and transparency in all decision making
• Trust - We will act with integrity and be honest, respectful and sincere in dealings with each other and our partners